16.1: Read Presentation Reports

A presentation report connects delivery with learning outcomes. Its summary tells you how much activity occurred; the learner rows explain whether people finished, passed, and where an individual attempt needs attention.

In this section, you will open a report, interpret its summary, compare learners, and inspect one attempt down to its slide and question responses.

Before You Begin

Open a presentation that learners have used through its hosted learner link. Editor preview is for author checks and does not create report activity. Class attempts belong to the class reporting context covered in Part XVII; standalone HTML5 keeps local state, while xAPI and SCORM packages report to their configured LRS or LMS rather than automatically entering this presentation report.

You need edit access to the presentation. Owners and editors can open Report; viewers and commenters cannot. The report surface also depends on the active subscription:

1. Open The Report

1. Open the presentation in the editor.
2. Select Report in the top bar. At narrower widths, open More and select Report.
3. Wait for Basic Reports or Advanced Reports to load.
4. Select Refresh Data when learners have just completed activity and the current view has not caught up.
5. Select View in New Tab when you want more room for the tables. Select Close to return to editing.

On a Free plan, View Advanced Reports opens the upgrade flow. Upgrading returns you to the advanced report you requested.

2. Read The Advanced Summary

The cards count attempts, not just people. One learner can contribute several attempts.

Completed and Passed do not mean the same thing. Completion follows the completion criteria; pass or fail follows the success criteria. A learner can finish the lesson and still fail its score target. An in-progress attempt can also contribute a current score when scored content has already been recorded.

If there is no report activity, the counts are zero and the table shows No data. Confirm that learners used a tracked delivery path before treating this as an analytics problem.

3. Read The Viewers Table

In Advanced Reports, the first tab is labeled with the current viewer count. Each row summarizes that viewer's latest attempt:

• Attempts is the number of attempts associated with the viewer.
• Attempt State distinguishes a finalized Finished attempt from In Progress activity. It also reports Unfinalized attempt (resumable) for an attempt the learner can still return to.
• Completion is Completed or Incomplete according to the presentation's completion criteria.
• Status is Passed, Failed, or a dash when there is no reported success result yet.
• Score shows a percentage and raw points when the presentation has scored content.
• Duration is time recorded for the latest attempt.
• Slides Viewed counts distinct slides reached in that attempt.
• Last Attempt shows the latest reported access time in the current interface locale.

Treat a row as a starting point, not a verdict. For example, In Progress with one slide viewed suggests that the learner may return, while Finished, Completed, and Failed points to an assessment result that deserves review.

4. Drill Into A Learner Attempt

1. Select a learner row.
2. If the learner has more than one attempt, select a numbered attempt. The star marks the best scored attempt.
3. Compare Attempt State, Completion, Status, Score, Started, Ended or Last accessed, and Duration. An attempt that a later attempt has replaced reports In Progress (superseded).
4. Read the table below the summary. A check under Viewed confirms that the slide was reached.
5. For each question, inspect Attempts, Score, Status, and Response.
6. Select the ‹ arrow beside the learner's name to return to all viewers. It shows an arrow only, without a Back label.

The Attempts value inside a question row counts recorded answers to that question in the selected presentation attempt. It is not the learner's presentation-attempt count shown above the table.

Responses normally use authored answer text or media. If historical data can no longer be matched to the current authored content, the report may show an answer ID instead. Keep a published version or source archive when an auditable record matters.

5. Turn The Report Into A Decision

Use the smallest change that addresses the evidence:

• Many in-progress attempts: check access, navigation, lesson length, and resume behavior.
• High completion but low success: review question clarity, instruction before the questions, and the success threshold.
• Several attempts with improvement: the retry path may be supporting practice as intended.
• Repeated wrong responses to one option: inspect that distractor and the teaching that precedes it.
• No usable score: confirm that questions are scored and that the delivery path reports score data.

Do not compare results across changed criteria without noting the change. Completion and success thresholds determine what the statuses mean.

Troubleshooting

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